Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Domestic Shipping (Australia) We offer standard and express shipping across Australia. Delivery times are typically 3–7 business days for standard shipping and 1–3 business days for express shipping. Shipping rates are calculated at checkout.
International Shipping We ship to the United States, United Kingdom, Canada, and New Zealand. International delivery times are typically 7–21 business days depending on your location and customs processing. Import duties and taxes may apply and are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at easyequine@yahoo.com and we'll investigate with the carrier.
Free Shipping Free shipping promotions, where offered, apply to eligible orders as stated at checkout.